HAVING PROBLEM PLACING TRADE USING "OPTION BUILDER" My Broker is IOPTION

akinz4akinz4 Posts: 4
edited October 2013 in Brokers
I was trying to place a trade on Ioption Trading Platform. I choose
the UP/DOWN Tab, then later the Asset which is EUR/USD window Pops Up,
with the Aseet name and series of "Expiry times" placed side by side.,
And also the CALL and PUT Botton to place trade. I was unable to place
the trade because, the TAb for inserting "TRADE EXPIRATION TIME" &
INVESTMENT AMOUNT" did not come up. I cliked every portion on the
window with no solution. Except the predetermined time displayed on
the top part of the Asset name with "OPTION EXPIRE AT" a Tab box
displayed in RED Colour. I dont want to used the displayed time(s), i
want to choose my own time.

Conversely, i later decided to use the "OPTION BUILDER TABS" which i
choose the EUR/USD, and i selects the "00HR and 15MIN" (meaning i want
the trade to end in 15 Minutes) from the Drop Down menu, i choose
$5USD as my "INVESTMENT AMOUNT". Then the CALL botton was pressed,. I
got this error Pops up by a dialog Box, "NO ACTIVE RISK/PROFIT
COMBINATION FOR THIS ASSET AND EXPIRY TIME"
Right now i have $110usd in my account, pls i need some people who are
using IOPTION as there broker and who have been trading successfully
using their platform. I have contact their customer support several
time, but i have not been satisfied. PLEASE I NEED YOUR HELP ALL.
Regards,
Akinola Bankole

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