I had been investigation possibly dipping my toe in the water with trading and I recently registered with a company called CFDstocks ( www.cfdstocks.com ) . Pacific Sunrise UK LTD Communications House, Moston Lane, Manchester, England M40 9WB
I completed the sign up details and I have found that they have taken £250 out of my bank account. I wasnt aware that they were going to take money from my account and so I have submitted a withdrawl on the appropriate page on their website. I was then sent an email stating that they needed to verify my account before they can authorise the withdrawl and have asked me to supply the following details
In order to verify your account, we need you to send the following documents:
1. Passport / National ID / Driver License (with picture).
2. Utility Bill showing name and address (not older than 3 months)
3. Front & Back copy of Credit Card used to fund trading account (Please show on the front the first 6 digits, the last 4 digits, name and expiration date. From the back please cover the CVV code and show the signature)
4. Fill in the deposit(s) in the Traders Declaration Form (attached on this e-mail)
I have pointed out to them in an online chat with a supposed customer support person on an online chat that they did not need any of these details before they took my money. The person on the other end of the chat wouldnt give me any alternative details and ended the conversation - I havve coped the conversation if that wouild help
I am of course very wary of suppling any personal information such as they have asked for .
Also none of the UK phone numbers on their website work and I have also tried to call them back on the numbers they have used to call me after I registered. - I have attempted to obtain alternative numbers from the online person but they consistently insist the numbers are working (a recorded message confirms the numbers are not in service when you call) and then they disconnect from the chat
I have now stopped my card at the bank and I am very concerned that I have been scammed.
I have also emailed them with edited pictures of the documents they asked for to hide personal card numbers and my driving licence number and still no response.
My bank have also said there is nothing they can do as I gave the company my card details which is effectively giving them permissin to take the money which I didnt know was the case
Can anyone offer any advice - I am very worried - all I want is my deposit back
does anyone have a number for this company that works - they keep saying someone will call me but no call arrives!!!
I am seriously considering going to the police now