IQ Option Support Official Topic

IQ_Option_SupportIQ_Option_Support Posts: 55
edited December 2017 in Brokers
Dear traders, please, write your questions about IQ Option in this topic.

IQ Option Support Team specialists will be glad to help you!



Comments

  • How can I start with IQ Option. And what is the minimum investment I need.
  • OkaneOkane Posts: 1,048 admin

    How can I start with IQ Option. And what is the minimum investment I need.

    Read their review here and try their demo account:
    https://www.binaryoptions.net/iq-option
  • OleboboOlebobo Posts: 27
    I have tested the IQ demoaccount, and i dont like the delay/differens from the MT4 platform. I have also tried the HighLow demo...it has a little better timing with MT4, and they has a high pay-out, 95-100% return Turbo and Turbo Spread.
    The most syncrone platform with MT4 is, without any doubt, 365 Trading....NOT the robot with the same name, but 365trading.com. They have only 68% payout, but they can be trusted. Try them out on a demoaccount, and you will see what i mean....
    Happy trading out there...And Happy Xmas too
  • OkaneOkane Posts: 1,048 admin
    Olebobo said:

    I have tested the IQ demoaccount, and i dont like the delay/differens from the MT4 platform. I have also tried the HighLow demo...it has a little better timing with MT4, and they has a high pay-out, 95-100% return Turbo and Turbo Spread.
    The most syncrone platform with MT4 is, without any doubt, 365 Trading....NOT the robot with the same name, but 365trading.com. They have only 68% payout, but they can be trusted. Try them out on a demoaccount, and you will see what i mean....
    Happy trading out there...And Happy Xmas too

    Sounds like you don't know much about trading. MT4 is just a platform and not a quote provider. There will be a slight difference with most brokers when it comes to prices. It all depends where your source is that is connected to the MT4 platform. If the difference is too big, you simply switch the FX broker you are connected to on MT4.
  • MalvridMalvrid Posts: 60
    Tell me, what profitability do you have on assets and does it change?
  • Malvrid said:

    Tell me, what profitability do you have on assets and does it change?

    Hello! The profitability is always changing. The profit percentage depends on many different factors. The most important of them is volatility of an asset. Low volatility leads to low profit percentage.

    The maximum profit percentage for Binary is 91% and for Digital it is 900%. There is no fixed profit percentage for Crypto and Forex.

    IQ Option Support Team
  • How can I start with IQ Option. And what is the minimum investment I need.

    Hello!

    The minimum deposit amount = 10$. The min investment = 1$. The min withdrawal = 2$.
    You can register an account from the web version https://iqoption.com or download our desktop/ iOS/ Android app .
    https://iqoption.com/en/download

    Wish you all the best!
    IQ Option Support Team
  • Malvrid said:

    Tell me, what profitability do you have on assets and does it change?

    Hello Malvrid!

    We have profitability starting from 65% to 94% on binary options.
    You can get up to 900% on digital options.
    There is no limit on profit on Forex and Crypto.
    The % of profit depends on the market situation and can change dynamically.

    Have a wonderful day and great deals!
    IQ Option Support Team
  • BinaryLadBinaryLad Posts: 2
    Why are Silver and Oil no longer available for trading on the site ?
  • How can I start with IQ Option. And what is the minimum investment I need.

    You may register on https://iqoption.com and fill in all the required fields correctly. After registration, the trade room is going to be available for you.
    The minimum investment amount 10 USD/EUR/GBP.
    If you have further questions, please, contact our support by hotline, email or live chat in your trade room (https://iqoption.com/en/contacts) and we will do our best to help you. Thank you!

    IQ Option Support Team
  • BinaryLad said:

    Why are Silver and Oil no longer available for trading on the site ?

    We are very sorry for the inconvenience but Silver and Oil are no longer available for trading. You are welcome to trade on the other assets on IQ Option platform. Here you can check the list of all the assets on the platform: https://iqoption.com/en/assets

    If you have further questions, please, contact our support by hotline, email or live chat in your trade room (https://iqoption.com/en/contacts) and we will do our best to help you. Thank you!

    IQ Option Support Team
  • usman14usman14 Posts: 1
    my name is Usman help me i have no money at this time my money is in iq option's account ...Can any one help me my Iq option account is blocked without noticing me and there is some money in my account too. I didn't violate conditions and rules. I also sent card pictures as they told me. How can i unblock my account plz help. I will be very thankful to you.
  • usman14 said:

    my name is Usman help me i have no money at this time my money is in iq option's account ...Can any one help me my Iq option account is blocked without noticing me and there is some money in my account too. I didn't violate conditions and rules. I also sent card pictures as they told me. How can i unblock my account plz help. I will be very thankful to you.

    Hello, Usman! Let us tell you that we don't block the accounts of our traders without any reason. Here you may read the reasons why your account might be blocked:https://blog.iqoption.com/en/iq-option-blocks-accounts/ Unfortunately, we may not share any of your personal details through the social media channel, kindly contact our support by hotline or email (https://iqoption.com/en/contacts) and we will do our best to help you.

    We are waiting for you to contact us! Thank you!
  • maheshdragmaheshdrag Posts: 1
    edited February 6
    Iqoptions changes the prices against you. Proof
    https://prntscr.com/iaudt9
    https://prntscr.com/iauee1
  • glyeo84glyeo84 Posts: 1
    Hi,
    I've been waiting for a reply from IQ option but to no avail. Hopefully i can find some answers here.

    Is there a maximum profit payout for IQ option? Suppose i trade cryptos ripple with USD $10000 at the price of $1. The price of ripple then rose to say $100 after 3-5 years. Would IQ option be able to payout the profit of 10000 x 100 = $1000000 ( estimated, probably with commission deduction is $980000)

    Is there a black and white written anywhere in their terms and conditions? or can anybody share their maximum payout / withdrawal so far with IQ options.

    thank you
  • Iqoptions changes the prices against you. Proof
    https://prntscr.com/iaudt9
    https://prntscr.com/iauee1


    Hello! Thank you for sharing!
    Let us kindly tell you that on the screenshot the candlesticks are formed in accordance with the different time period. Besides, the time on two platforms are different and it may influence the quotes.
    Besides, for the best performance of the platform, you shouldn't open more than one window.
    If you have any doubts, you may always double check your question with our technical specialists. Please kindly contact our support by hotline, email or live chat in your trade room (https://iqoption.com/en/contacts).

    Thank you for your time!
    IQ Option
  • glyeo84 said:

    Hi,
    I've been waiting for a reply from IQ option but to no avail. Hopefully i can find some answers here.

    Is there a maximum profit payout for IQ option? Suppose i trade cryptos ripple with USD $10000 at the price of $1. The price of ripple then rose to say $100 after 3-5 years. Would IQ option be able to payout the profit of 10000 x 100 = $1000000 ( estimated, probably with commission deduction is $980000)

    Is there a black and white written anywhere in their terms and conditions? or can anybody share their maximum payout / withdrawal so far with IQ options.

    thank you

    Hello!
    We are sorry for the delayed reply.
    We do not have the maximum payouts on the platform, the only thing we do have is the maximum withdrawal which is $1000000 a day. You will be able to keep your position open for as long as the price doesn't reach the Stop Loss and Take Profit Levels.

    We wish you a happy trading with IQ Option!

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