BinaryOptions.net Forums Brokers

My broker's website is down, should I be worried?

Flinty13Flinty13 Posts: 22
edited March 2017 in Brokers
I use binaryinternational as a broker and I'm happy with them, a good friend of mine is my account manager there too.

I went to try and login to my account a few hours ago but the website is down

Comments

  • Blue Sky BinaryBlue Sky Binary Posts: 157 ✭✭
    Hello Flinty,

    Sorry to hear about this. It may simply be a temporary glitch. There is a lot of cross-broker warfare in the form of DDOS attacks that sometimes can take down servers. Having said that, we would advise you to research your brokers a bit more carefully. Please take a look at this
    http://www.forexpeacearmy.com/forex-reviews/11128/www.binaryinternational.com

    Good luck and let us know what happens,
    Team BSB
    Blue Sky Binary - Research, Education & Technology. Signal Hive - The No.1 Binary Signals Marketplace.

  • Flinty13Flinty13 Posts: 22

    Hello Flinty,

    Sorry to hear about this. It may simply be a temporary glitch. There is a lot of cross-broker warfare in the form of DDOS attacks that sometimes can take down servers. Having said that, we would advise you to research your brokers a bit more carefully. Please take a look at this
    http://www.forexpeacearmy.com/forex-reviews/11128/www.binaryinternational.com

    Good luck and let us know what happens,
    Team BSB

    Yeah thank you, to be fair I remember their website was down for several hours around a year ago I'm just a bit anxious

    I might move to 24Option in the near future
  • Blue Sky BinaryBlue Sky Binary Posts: 157 ✭✭
    Flinty13 said:

    Hello Flinty,

    Sorry to hear about this. It may simply be a temporary glitch. There is a lot of cross-broker warfare in the form of DDOS attacks that sometimes can take down servers. Having said that, we would advise you to research your brokers a bit more carefully. Please take a look at this
    http://www.forexpeacearmy.com/forex-reviews/11128/www.binaryinternational.com

    Good luck and let us know what happens,
    Team BSB

    Yeah thank you, to be fair I remember their website was down for several hours around a year ago I'm just a bit anxious

    I might move to 24Option in the near future
    Ok good luck with everything.

    Team BSB
    Blue Sky Binary - Research, Education & Technology. Signal Hive - The No.1 Binary Signals Marketplace.

  • OkaneOkane Posts: 1,282 admin
    Flinty13 said:

    I use http://www.binaryinternational.com/ as a broker and I'm happy with them, a good friend of mine is my account manager there too.

    I went to try and login to my account a few hours ago but the website is down

    Based on their low traffic and based on what I know from them (they don't even pay their own staff) I am pretty sure
    they are shutting down. Many bucketshop brokers are closing - which is just great for the industry.
  • Flinty13Flinty13 Posts: 22
    Okane said:

    Flinty13 said:

    I use http://www.binaryinternational.com/ as a broker and I'm happy with them, a good friend of mine is my account manager there too.

    I went to try and login to my account a few hours ago but the website is down

    Based on their low traffic and based on what I know from them (they don't even pay their own staff) I am pretty sure
    they are shutting down. Many bucketshop brokers are closing - which is just great for the industry.
    Would there be any way to get my money back?
  • OkaneOkane Posts: 1,282 admin
    Flinty13 said:

    Okane said:

    Flinty13 said:

    I use http://www.binaryinternational.com/ as a broker and I'm happy with them, a good friend of mine is my account manager there too.

    I went to try and login to my account a few hours ago but the website is down

    Based on their low traffic and based on what I know from them (they don't even pay their own staff) I am pretty sure
    they are shutting down. Many bucketshop brokers are closing - which is just great for the industry.
    Would there be any way to get my money back?
    I doubt a broker that doesn't pay their own staff wants to pay customers and their site is down so you can't even talk to their chat so I don't think so.
  • Blue Sky BinaryBlue Sky Binary Posts: 157 ✭✭
    Flinty13 said:

    Okane said:

    Flinty13 said:

    I use http://www.binaryinternational.com/ as a broker and I'm happy with them, a good friend of mine is my account manager there too.

    I went to try and login to my account a few hours ago but the website is down

    Based on their low traffic and based on what I know from them (they don't even pay their own staff) I am pretty sure
    they are shutting down. Many bucketshop brokers are closing - which is just great for the industry.
    Would there be any way to get my money back?
    Hello Flinty13,

    If you have deposited using a credit card, a chargeback may work.

    Team BSB
    Blue Sky Binary - Research, Education & Technology. Signal Hive - The No.1 Binary Signals Marketplace.

  • Flinty13Flinty13 Posts: 22

    Flinty13 said:

    Okane said:

    Flinty13 said:

    I use http://www.binaryinternational.com/ as a broker and I'm happy with them, a good friend of mine is my account manager there too.

    I went to try and login to my account a few hours ago but the website is down

    Based on their low traffic and based on what I know from them (they don't even pay their own staff) I am pretty sure
    they are shutting down. Many bucketshop brokers are closing - which is just great for the industry.
    Would there be any way to get my money back?
    Hello Flinty13,

    If you have deposited using a credit card, a chargeback may work.

    Team BSB
    Is there a time limit on chargebacks?
  • Blue Sky BinaryBlue Sky Binary Posts: 157 ✭✭
    Flinty13 said:

    Flinty13 said:

    Okane said:

    Flinty13 said:

    I use http://www.binaryinternational.com/ as a broker and I'm happy with them, a good friend of mine is my account manager there too.

    I went to try and login to my account a few hours ago but the website is down

    Based on their low traffic and based on what I know from them (they don't even pay their own staff) I am pretty sure
    they are shutting down. Many bucketshop brokers are closing - which is just great for the industry.
    Would there be any way to get my money back?
    Hello Flinty13,

    If you have deposited using a credit card, a chargeback may work.

    Team BSB
    Is there a time limit on chargebacks?
    Hello,

    Typically 6 months or slightly less. Contact your bank and credit card issuer immediately.

    Team BSB
    Blue Sky Binary - Research, Education & Technology. Signal Hive - The No.1 Binary Signals Marketplace.

  • MalvridMalvrid Posts: 107
    I think there's no reason to panic, who know, maybe the site's under construction. Perhaps you should wait a little while, or try to find out more about the problem.
  • HulapointikHulapointik Posts: 46
    It could be some kind of temporary technical failure that affected the terminal as a whole. It happens very rarely, but still happens, especially if there are many users. Perhaps the server just couldn't take it. On the other hand, it can be a cause for concern because if it happens frequently, it can be a warning sign for you. Still, how a broker works and the trading terminal itself depends on your security and your freedom of action in the market. So, in any case, for you to work safely, a broker must be evaluated by these parameters as well. If something like this still happens, you should immediately contact the technical support of the company, because they must react to such situations as quickly as possible.
Sign In or Register to comment.

Who's Online in this Category0