There have been reports that this broker is having issues satisfying withdrawal requests of clients. This is obviously a situation that generates a lot of concern as no sane trader will put money in a brokerage that cannot meet its obligations to clients. It is safe to say at this time that it is better not to invest money with this broker until the issues regarding withdrawals are cleared up.
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Comments
TraderXP is a professional Trading Company with clear terms and conditions listed on our website for all clients to review at any time. The regulations surrounding withdrawals and bonuses are standard for the majority of trading companies. A bonus is a specific amount of funds given by the company to help clients achieve their profit goals, yet they require the specified turnover volume to withdraw any profits made from them, since the bonus money is provided by the company. We have many clients who succeed at reaching their turnover and have profited greatly from their investments. If you have any further questions or concerns, feel free to email our customer support team at support@traderxp.com .
Sincerely,
Maria Carmen
Customer Support
TraderXP
TraderXP is a professional trading company which follows the standard regulations mandated by the majority of trading companies. Bonus money is provided to clients who agree to take them for the purpose of increasing their investments and reaching higher profit goals. Being that bonus money belongs to the company, our clients are obligated to trade with the company for a longer period of time. The rules of TraderXP surrounding the bonus money are standard in the industry and are clearly written out in our terms and conditions. The bonus money is for the sole purpose of assisting our clients with their long term investment goals and yield exceptional results when handled wisely. If you have any further questions or concerns, please email our Customers Support team at support@traderxp.com .
Sincerely,
Maria Carmen
Customer Support
TraderXP
I apologize for my English - is not my first language.
*LISTED AS A SCAM - http://www.binaryoptions.net/traderxp-review/ *
On 3 Mar, 2014, I opened an account at TraderXP deposited $250 into the account. After I opened the account, I received phone calls almost every hour from the day I opened my account, kept asking me to jet up the account to their Gold level($5000) so as to receive their 1 to 1 service. I refused them every time. However, about a week later, on 11 Mar 2014, they just debited my credit card for $5000 without my permission directly!
And they keep asking to put another $5000 in the following week so as to increase the account to $10000 so as to get a so-called “generous 50%” bonus. I rejected and hang up the phone every time.
I felt something was not right, and I submitted my withdraw request the next day, they just cancelled my request within half an hour without my permission! Immediate after had cancelled my request, they followed by putting 50% Bonus into my account even I did not ask for and rejected to take their bonus.
And it’s been over 3 weeks after I submitted my withdrawal, I have not received from them and the withdrawal request on the Banking History is still in Pending status. I emailed them numerous times to their CS support, but no response.
I reported my story to my bank on 18 Mar 2014, the bank said they will do an investigation on the matter.
After 3 weeks’ time of my withdrawal request, I have been keep emailing TraderXP’s CS and the account manager, Mazen Obaida, for withdrawal. But no response from the CS, non from the account manager, and my withdrawal request is still pending.
On 2 April 2014, I received a call from another guy, Adam, asking me to open a trade claiming that if I can follow his instruction, I can double my money in my account and withdraw half of the account. If I am not going to follow his advise, he will open the TRADE HIMSELF and TRADE FOR ME until he blow up the whole account.
Besides, he kept saying that I must follow his instruction before I can make any further withdrawal!
Don’t you think it is a BLACKMAIL?
Don’t trade with this company. I have lost over $5000 and experienced the worst customer service in my whole life. And what’s more are my ID copy and Bank account numbers and credit card number are fully exposed to this company!
This company is an absolute scam!
Tommy
I got assigned UKOptions through Copy Buffet. Mazen Obaida was working for them at the time.
After I deposited the £250, I got a call from a lady telling me that I would do better with £500 in the account. As I didn't know any better, I deposited an extra £250.
Next I get a call from Mazen Obaida.
I started using the software and was losing most trades.
After losing £200 I decided to withdraw my money.
Mazen Obaida called me and kept trying to convince me to not take my money out.
My withdrawal request was cancelled due to insufficient funds. This was after waiting for over a month.
I called UKOptions and was told there were active trades. I said it was impossible as I hadn't used the software in over a month.
I went into my account and the software had been activated and not by me.
It was doing crazy trades of £125 at a time.
Someone from UKOptions got into my software and activated it to lose my money.
I tried getting hold of Mazen Ibaida but no luck.
He is a spineless, heartless conman.
Stay away from him and stay away from UKOptions. They are a bunch on cons.