Date:Sat Nov 23 2024Tokyo:19:45Sydney:21:45New York:5:45London:10:45CET:11:45
BinaryOptions.net Forums› Complaints
OPTIONXO HAS REFUSE TO PROCESS MY WITHDRAWAL REQUEST!
manontop88
Posts: 16 ✭
Posts: 16 ✭
I deposited $150 without their bonus attached, and i started trading with them,
after some trading time i found out that i wasn't doing fine and my balance came down
to $110 so i decided to withdraw the money and give myself some break. I requested for
withdrawal on 24th of April and after ten days i receive a withdrawal request cancellation
for no reason. Here is the message i receive from them And i sent them
countless of email asking for the reason they cancelled it and i never get any reply from them. I also requested another withdrawal after
that one was cancelled and today will make it three days and it has not been processed yet
Here is the the screenshot of it
Please mr. moderator i want you to do every thing in your power for them to process my
withdrawal.
after some trading time i found out that i wasn't doing fine and my balance came down
to $110 so i decided to withdraw the money and give myself some break. I requested for
withdrawal on 24th of April and after ten days i receive a withdrawal request cancellation
for no reason. Here is the message i receive from them And i sent them
countless of email asking for the reason they cancelled it and i never get any reply from them. I also requested another withdrawal after
that one was cancelled and today will make it three days and it has not been processed yet
Here is the the screenshot of it
Please mr. moderator i want you to do every thing in your power for them to process my
withdrawal.
Comments
You need to complete the registration proccess or you won't be able to withdraw one penny! That's the first thing you should do with ANY broker
Lol..sorry no offence but change language to german and it say this:
My name is Richard Anderson and I am a senior customer support officer at OptionsXO.
I have read your comments and would like to clarify this issue.
As I am sure you already know, your withdrawal request has been processed and you can expect to receive your funds soon if you haven't already received them.
The reason your withdrawal was not sent out the moment you requested it, is due to the fact that you failed to send us the required documentation, even after we requested it repeatedly via email and on various chat discussions we held with you. The moment you sent us the required documentation we immediately processed your withdrawal.
I apologize for any inconvenience that may have occurred, however please understand that our company follows strict legislation and guidelines and due to this there are certain procedures (such as the withdrawal procedure) that we are obliged to follow. Please feel free to read more about these procedures HERE: https://www.optionsxo.com/content/terms-and-conditions (clause 20.12.2).
Once again, I apologize for any inconvenience that may have occurred and hope you choose to enjoy our services again in the near future.
All the Best.
Richard Anderson
Senior Customer Support Officer
OptionsXO
"SEE OPTIONSXO FOR SPECIAL PROMOTION ON HOOKERS NOW!!!"
Never give it to them even if they keep persuading you day after day by phone calls ! This is their strategy. They will pester you to the point that you’ve no choice but to give it. Once you did, your money will be gone for good!!!!!
The feedbacks people gave on this webpage are true and more reliable than what your broker told you. OptionsXO have no experience of making money. The way they make money is by conning you. Not from the market! Don’t trust them and never ever give in!!!
They will always ask you to go to gold, then platinum account. They always ask for more money so that they can help you to get out of the mess they created. The only way to get your money is to upgrade your account or put more money in!!! This is their strategy! Don’t give in if you still want your money!
If you asked a broker to trade for you, he will use the bonus to trade so that you have no cash balance, except bonus balance. You can only withdraw cash balance with OptionXo platform. So, you will never able to withdraw your money as bidding many times more than the bonus balance is almost impossible with their bidding system, which set at 36% of winning. If you’re smarter than the brokers ( Success rate is 50% only), you might have cash balance that is highly guarded by them. If you attend to withdraw, you’ll face another impossible hurdle. Commonly, they will not respond to you email or request. Basically, you are abandoned!
In summary, OptionsXO brokers are highly sophisticated thieves that dangle a carrot of making millions of dollars in few months for you. They have advestisement in facebook that say “ What rich people don’t want you to know! Check it before it gets withdrawn!” or In webpages, earning hundred thousands of dollars of a university boy or a housewife, etc. In actually fact, they make money by stealing from you, not making it for you!