I had been investigation possibly dipping my toe in the water with trading and I recently registered with a company called CFDstocks ( www.cfdstocks.com ) . Pacific Sunrise UK LTD Communications House, Moston Lane, Manchester, England M40 9WB
I completed the sign up details and I have found that they have taken £250 out of my bank account. I wasnt aware that they were going to take money from my account and so I have submitted a withdrawl on the appropriate page on their website. I was then sent an email stating that they needed to verify my account before they can authorise the withdrawl and have asked me to supply the following details
In order to verify your account, we need you to send the following documents:
1. Passport / National ID / Driver License (with picture).
2. Utility Bill showing name and address (not older than 3 months)
3. Front & Back copy of Credit Card used to fund trading account (Please show on the front the first 6 digits, the last 4 digits, name and expiration date. From the back please cover the CVV code and show the signature)
4. Fill in the deposit(s) in the Traders Declaration Form (attached on this e-mail)
I have pointed out to them in an online chat with a supposed customer support person on an online chat that they did not need any of these details before they took my money. The person on the other end of the chat wouldnt give me any alternative details and ended the conversation - I havve coped the conversation if that wouild help
I am of course very wary of suppling any personal information such as they have asked for .
Also none of the UK phone numbers on their website work and I have also tried to call them back on the numbers they have used to call me after I registered. - I have attempted to obtain alternative numbers from the online person but they consistently insist the numbers are working (a recorded message confirms the numbers are not in service when you call) and then they disconnect from the chat
I have now stopped my card at the bank and I am very concerned that I have been scammed.
I have also emailed them with edited pictures of the documents they asked for to hide personal card numbers and my driving licence number and still no response.
My bank have also said there is nothing they can do as I gave the company my card details which is effectively giving them permissin to take the money which I didnt know was the case
Can anyone offer any advice - I am very worried - all I want is my deposit back
does anyone have a number for this company that works - they keep saying someone will call me but no call arrives!!!
I am seriously considering going to the police now
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Comments
Can anyone assist here plese with any helpful advice?
Did you sign up because of a get-rich-quick scheme? Cause I know of that company they work
with autotrader scams.
Have spoken to several people and they now claim i can expect confirmation of bank transfer in a few days
I even got an email this morning from a "senior broker" asking me to sign a trading authorisation form whihc gives them permission to use my money as they see fit for whatever trading they want ot do on my behalf - had to laughingly reply thanks but no thanks.
I am going to report this to the police now as this is ridiculous. It's only £250 so its not a huge amount but massive principle involved.
They get very defensive on the phone and refuse to give out office address even though its listed in companies house and on their website too
Dear Trader,
In order to withdraw funds from an account that has been credited with a bonus, the customer is required to execute a minimum turnover of – bonus amount plus total deposits multiply by thirty – (Bonus + Total Deposits) X 30 = Minimum turnover required.
The funds can be withdrawn only when the foregoing stipulation has been fully respected and fulfilled. Any bonus accounts will be only allowed to withdraw their funds once they’ve met the terms and conditions set within the trading volume.
For further information please feel free to contact your personal account manager or visit our website for Terms & Conditions.
Jack Cruz
5:36 PM (17 hours ago)
I deal with clients that invest 6 figures in the market on a daily and weekly basis
Do you really think I need your 250$?
Just contact support and get this done
His goal is to get you to deposit large amounts and then "help you" lose the money then give you a bonus
you can never recover lol. Good you turned him down.
Can we all come together to take action against CFDStocks? Should we go to the Media?
We have to do something about this.
How are they still getting away with this.
September 20th 2017 is today's date.
I deposited £250 in August.
I never traded.
I sensed something amiss and checked reviews.
I am trying to recovered my deposit.
They are not approving my withdrawal request.
The phone number for customer support does not work.
They are not answering the many emails I sent.
They are wrong ins and id like to wring their thriving scamming necks.
I sent in all documentation including traders declaration and still nothing.
These crooks should be in prison!
You can let the company know they are getting bad reviews here in this comment section and that it's in their best interest to respond to you unhappy customers with a solution.
Actually it's good they never called you. If they call you is just because they want you to deposit more and more and sweet-talk you into
taking "risk-free" trades to get you stuck with bonuses.