I was contacted by an agent on instagram that i can make weekly money from Bitcoin. because i do not have faith in it, i had to test the waters. She advised me to buy bitcoin from bitcoin.com to my blockchain wallet which i did. Afterwards, she asked me to transfer the bitcoin to a trading platform that she works with (EpicXOption.com). To be honest i could not find any negative review about this platform when i searched for them on the internet. so i transferred my bitcoin value of $300 and she started trading on my behalf.
She(agent) advised me that the trading session will last for 1 week after which i can withdraw my funds. After a week, my balance has risen to $1500, when i am about to make withdrawal, i couldn't. I contacted the customer support who advised that i need to pay 20% of my balance. and i contacted the agen back on instagram that why do i need to make another payment to withdraw my funds. Why can't you deduct it from my funds? The customer support said the platform is set to give out all funds to the customer after making payment for the commission.
I made the payment of $300 believing that i will get my funds transferred to my blockchain wallet. The customer service said my funds will be transferred in an hour's time upon the confirmation by the agent. She confirmed payment of my commision.I wa really excited that i will be getting my payment and wanting to invest more on Bitcoin as i have just lost my job. I thought this was a blessing in disguise.
Upon logging back to my account (Epicxoption.com) the balance has changed to $3000.I got a message from the agent on instagram that i should check my account that the balance has changed. As a result i will have to make another $300 before i can make any withdrawal. That was when i woke up that this is not real!.
I a still in contact with the agent and i told her i cannot make any payment anymore until i get my funds. When i spoke to the customer service that advised i speak to the agent that she can authorise my payment and i can refund her back when i get my funds. i did exactly that but she was adamant i make the payment.
My issue now is that i am not sure if this trading platform (EpicXoption.com) is legit. I do not think they are to the best of my knowledge. And the name of the agent on instagram (perrywoodsinvestor) Name on instagram is Jennifer-perry Woods.
How do i get my money back please? I am not sure how to go about it. I still communicate with the agent on instagram and i can still log into my account.
Your assistance will be greatly appreciated.